Privacy Policy

Last Updated: 18th April 2024

1. Introduction

Welcome to Swale Studios ("we," "us," or "our"). At Swale Studios, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website ("Site").

2. Information We Collect

We may collect various types of personal information from you when you interact with our Site, including:

  • Contact Information: Such as your name, email address, postal address, and phone number.
  • Payment Information: Including your credit/debit card details for payment processing.
  • Order Information: Details about the products you purchase from us.
  • Communication Preferences: Your communication preferences and interactions with us.
  • Technical Data: Information about the device you use to access our Site, such as your IP address, browser type, and operating system.
  • Usage Data: Information about how you use our Site, including pages visited and actions taken.

3. How We Use Your Information

We use your personal information for various purposes, including:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Sending you transactional emails, such as order confirmations and shipping notifications.
  • Improving and personalizing your browsing experience on our Site.
  • Complying with legal obligations.
  • Sending you marketing communications with your consent, which you can withdraw at any time.
  • Preventing fraudulent activities and ensuring the security of our Site.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage your cookie preferences through your browser settings.

5. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our Site, such as payment processors and shipping partners.
  • Legal Compliance: We may disclose your information when required to do so by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  • Your Consent: We may share your information with third parties when you have provided your explicit consent.

6. Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Withdraw consent for marketing communications.
  • Delete your personal information, subject to legal requirements.
  • Object to the processing of your data for certain purposes.
  • Lodge a complaint with a relevant data protection authority.

7. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@swalestudios.com

By using our Site, you agree to the terms outlined in this Privacy Policy.

Last updated: 18th April 2024